1. An Overview of Data Protection
General Information The following notes provide a simple overview of what happens to your personal data when you visit our website or purchase tickets and event add-ons. Personal data is any data with which you can be personally identified.
Data Controller (Responsibility for Data Processing) The responsible party for data processing on this website is: fack events by fullauto club kollbrunn Hüslerstrasse 52 5453 Remetschwil Switzerland Email: fack.airsoft@gmail.com
2. Data Collection on Our Website
We collect and process personal data strictly in accordance with Swiss Data Protection Law (nDSG).
How do we collect your data?
- Data you provide to us: This is data you enter during the checkout process when booking an event ticket, creating an account, or ordering catering/consumables (e.g., name, billing address, email address, phone number).
- Data collected automatically: Technical data is collected automatically by our IT systems when you visit the website (e.g., internet browser, operating system, time of page access, IP address via cookies).
What do we use your data for?
- To process your ticket bookings, manage event participant lists, and prepare your pre-ordered meals or tactical supplies for on-site collection.
- To communicate essential event updates, safety briefings, or schedule changes to you via email.
- To ensure the technical functionality and security of our online shop.
3. Sharing Data with Third Parties (Payment Processing)
To fulfill our contract with you, we work with selected third-party service providers. We never sell or rent your personal data to third parties.
Payment Processing via Payrexx All financial transactions on our online shop are handled securely via the payment gateway provider Payrexx AG (Burgstrasse 20, 3600 Thun, Switzerland).
- When you initiate a payment (via TWINT, Credit Card, etc.), the data required for payment processing (including your name, purchase total, and billing information) is securely transmitted to Payrexx via encrypted SSL/TLS connections.
- Note: FACK Events does not store or have access to your full credit card numbers or bank account details. All payment data is processed exclusively by Payrexx in compliance with PCI-DSS security standards.
- You can view Payrexx’s privacy policy directly on their website (www.payrexx.com).
4. Storage Retention and Cookies
- Cookies: Our WooCommerce shop uses essential cookies to keep track of your shopping cart contents and to keep you logged into your account during your session.
- Data Retention: We store your order and account data only as long as necessary to fulfill our contractual obligations or as required by Swiss statutory retention periods (e.g., 10 years for financial and accounting records).
5. Your Rights Regarding Your Data
Under the Swiss FADP (nDSG), you have the right to request the following at any time and free of charge:
- Information about what personal data we store about you.
- Correction of incorrect or incomplete personal data.
- Deletion of your data, provided we are not legally obligated to retain it (e.g., for accounting reasons).
- Revocation of any previously given consent to data processing.
If you wish to exercise any of these rights, please contact us directly at fack.airsoft@gmail.com.